The company provides customer support by email and live chat (though you’ll need to provide your name and email first). Customer service representatives also respond to every positive and negative post. With nearly 9,000 Surfshark VPN reviews, the company holds an “excellent” rating with an average 4.3 out of 5 stars on Trustpilot. Internet Key Exchange version 2 (IKEv2).Most customers will probably find one of Surfshark’s other protocols to be more useful including: Shadowsocks is a VPN protocol designed specifically for Android and Windows users in restricted countries.Keep in mind that Trust DNS is a separate app offered by Surfshark and doesn’t offer the encryption of a VPN. In reverse, it also has uses for families that want to filter out certain websites.
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