![]() ![]() Store credit does not expire, and may be used at any time on in-store or online purchases. If an exchange is not requested, a store credit will be issued. Please allow up to FOUR (4) business days for payment to process and the balance of the refund to reflect in your account once a refund has been issued.įor all returns postmarked between 5-10 days of DELIVERY, an exchange may be made for an item currently in stock at Monkee’s of Ridgeland. The five day window begins on the day the package is delivered, Refunds will be made to the card used in the original transaction within twenty-four hours of receipt of a return. In order to be eligible for a refund, a return must be postmarked within FIVE (5) days of DELIVERY of the order. All returned items must have been purchased from Monkee's of Ridgeland. Handbags, sunglasses, jewelry, lingerie, accessories, special orders, trunk show items, and DISCOUNTED or SALE items are FINAL SALE and cannot be exchanged or returned for a store credit. Returned items must be unworn with price tags intact. A store credit or exchange will be given for returned items within ten (10) days of purchase. ![]() In exchange for the free itmes you agree to take photos are share feedback so that we can imrove our qaulity and designs.Clothing & shoes may be returned for a refund within five (5) business days of purchase with a sales receipt. In the interests of fraud prevention, your refund will be issued by the same method that you paid within 28 days of receipt of the return.Īll items sent under this service are free of charge to the customer as part of our Fashion Testing Service. These items are none exchangeable and we are unable to refund shipping charges if you are unhappy with the prodcust provided. The cost of returning the item is your responsibility and the postage would only be refunded if the item was faulty and only if we are notified within 14 days of receipt.
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